Frequently Asked Questions

What is Fusionplus Internet TV?

With Fusionplus Internet TV, unlike other mainstream channels you get loads of great channels plus TV on demand in every package, so there’s always something on you’ll want to watch, at your own convinient time.

 

It is the first twenty-four hour live access TV station for the internet – totally free of charge for anyone who wants to plug-in and log-on. Fusionplus TV is your one-stop for information and communication with, from, and to the rest of the world. 

 

Why do the videos sometimes "freeze"?

Because we are programmed 24/7, we are taking your computer to the edges of technology. 

 

Sometimes, depending on your service provider, the bandwidth of your internet servicing changes, causing frequencies to change and our videos to “freeze” here and there. Other times, you can fix it yourself, by making sure your computer is up-to-date with it’s defragmentation and disk clean ups. Or that your Firewalls are up. Sometimes, the easiest way to fix the problem is to restart your machine. If none of this seems to be working, don’t hesitate to call or write to us, we’re always eager to help.


What are the Software Requirements?

To enjoy videos at Fusionplus Internet TV, you will need the following software installed on your computer:

    * Internet Explorer 6.0 or above, Firefox 3.0 or above, or Safari 2.0 or above, or Google Chrome 5.0, or Opera 10.6
    * JavaScript and Cookies must also be enabled
    * Adobe Flash Player 9.0.115 or above
    * Microsoft Windows XP SP2, Microsoft Windows Vista, Windows 7, Macintosh OS X or Linux

In addition, you will need an internet connection with sufficient bandwidth. Our videos stream at 480Kbps or 700Kbps and above, and we'll adjust our stream based on your bandwidth, but we recommend a downstream bandwidth of 1,000Kbps (1MB) or higher for the smoothest playback experience. You can test your downstream bandwidth at http://www.speedtest.net. Once there, click on the yellow pyramid on the map (if none of the pyramids are yellow, select one that is closest to your geographic location). This will initiate a speed test. Once complete, your downstream bandwidth is displayed in the "Download" box near the top of your screen.

Some of our videos now come in a 1,000 Kbps, H.264, 480p stream. To watch these high-resolution streams, you'll need to upgrade to Flash Player 9.0.124.0. We recommend a downstream bandwidth of 1,500Kbps (1.5MB) for the smoothest playback experience.

You'll also need Flash Player 9.0.124.0 to watch the 720p clips in our HD Gallery. Those are encoded at 2,500Kbps, and we recommend a downstream bandwidth of over 4,000Kbps (4MB) to stream those. You can also pause the video and allow the streams to buffer before playing.
 

What Programming will I see on Fusionplus Internet TV?

Talkshows, Celebrity Interviews, Music, Comedy, African/World News,Finance/Educational Channels, Music, Sports, Fashion, and Documentary around the globe, Kids and Religion programming – all for you 24/7. Whether you’re at the Beach, the office, or the airport, it’s a twenty-four hour information and entertainment center.

 

What is TV On Demand (VOD)?

TV on demand brings you a whole new way of watching television, enabling you to select from hundreds of movies and thousands of hours of TV shows and music videos directly through your Fusionplus Internet TV.

 

They all start as soon as you say so and you can rewind, fast forward and pause programmes just like a DVD.

 

Fusionplus Internet TV’s on demand service is available to all our customers. You don’t need any extra equipment. 

 

What time is Video on Demand available?

Unlike a normal TV schedule, the movies and shows that are available on demand can be watched at whatever time you choose, starting when you say so. We periodically upload new programmes by removing the old ones, usually, after seven (7) days.

 

What shows are available on demand?

Our on demand library is filled with a virtually inexhaustible supply of movies, music videos and TV shows, including plenty for the kids!

 

Our on demand library is constantly updated, so stop by What’s on to find out what’s HOT right now.

 

Do I have other options besides the LIVE Programming?

Sure. If you don’t want to see the LIVE programming, you can go to On Demand, for instance. On Demand is a summary of the best videos of the week – be it music, fashion, news, or movies…You can see this any time, because it’s “on demand.”

 

How can I watch Fusionplus Internet TV?

Just type in www.fusionplustv.com into your browser and we’ll take care of the rest. We’re up 24 hours a day and the TV opens automatically after you’ve gone into our website. After that, just sit back, relax, and watch the tube on your computer.

 

Remember fusionplustv.com works better on Internet Explorer 8 and above or Firefox, we have tested it on Google Chrome, Opera and found out that it works perfectly as well.

 

What is High Definition?

High Definition is a big leap forward for picture quality, it’s like looking through a window that’s just been cleaned, you can watch HD content with Fusionplus Internet TV.

 

What Connection should I have to see Fusionplus Internet TV?

To connect to Fusionplus Internet TV your best bet is DSL, WiFI or a Broadband connection of at least 1MB.

 

Can I see Programmes from my Country of Origin?

Our goal at Fusionplus Internet TV is to bring programming that speaks the language of the entire GlobalCommunity. However, you’ll be able to gain access to the shows you miss from “home” – shows particularly from your country of origin.

 

How often are programmes updated?

Our on demand library is regularly updated, so there’s always something new to discover.

 

What difference will TV on demand make to the way I watch television?

It makes watching your favourite programmes easier and even more convenient. You can watch shows at anytime you like, starting when you say, with the same level of control you have over a DVD and the ability to pause, fast forward and rewind.

 

How do I select the show I want to watch?

To access our on demand library, all you have to do is click any of the ‘Video thumbnails’. or on the Channel/Video On Demand menu above. From here you can choose from a menu of various categories

 

Do I have to pay to see Fusionplus Internet TV?

This is the easiest answer yet! NO, you don’t have to pay a dime. Fusionplus Internet TV is completely Free!!! Music Videos, TV, Sports, News, Fashion, Cars, Technology twenty-four hours a day, seven days a week: ALL FOR FREE!

 

But we require you to register FREE with us, so that we can serve you better.

 
 

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